And the same situation is happening to me. Written by hopper support.
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4 articles in this collection written by hopper support.
Hopper travel customer service. Your confirmation email will list whether your booking is refundable under cancellations at the bottom of the receipt. Refunds are always at the discretion of the airline and hopper can only process what has been authorized by the airline. How to contact support.
Written by hopper support updated over a week ago. No customer support no customer service no accountability no way to speak to anyone terrible experience. At the heart of the hopper app is a prediction algorithm that processes trillions of data points allowing us to make precise and personalized travel recommendations.
Please note that we are experiencing an extremely high volume of customers contacting us due to covid 19 travel advisories and response times will be longer than usual. I finally decided to cancel and demand a refund because i paid for travel insurance and book a new flight through a different provider. Hopper analyzes billions of prices daily to predict how prices will change and tells you whether to buy or wait.
Does hopper sell business or first class tickets. How to use hopper. Save up to 40 on your next flight.
I tried to reach out to hopper for alternative arrangements and help with the booking. Hopper is ranked 187 out of 588 in travel agencies category. 29 articles in this collection written by hopper support.
Travel alerts and advisories hurricanes winter storms civil unrest strikes etc. How is there literally no customer service line available. About hopper and using the app.
App seems easy to use but is misleading provides info regarding best times to buy air plane tickets good prices convenient non. To get help with a booking you will need to make a request directly from your booking in the hopper app. A month later nothing outside of the automated emails sent out with any customer support request.
Hopper cannot change the original form of payment on file for the refund. Flying with pets or service animals. Changes cancellations and future bookings.
Hopper pros and cons. Hopper deserves to have it s reputation destroyed. All customer reviews are handled by the bbb where the company is headquartered or a central customer review processing location.
Hopper is literally leaving customer messages on delivered in the middle of a global pandemic.
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